Victoria Dorum | Compliance Executive — Risk, Regulatory & Governance

Executive Summary

Compliance executive with extensive experience designing and leading enterprise compliance programs across consumer financial services at one of the world's largest financial institutions. Proven track record of directing high-performing compliance teams and overseeing regulatory compliance, risk management, and policy development for platforms serving tens of millions of customers. Strategic partner to senior leadership, providing guidance on regulatory developments to ensure compliance is embedded into business decisions. Deep expertise in regulatory advocacy and supervisory engagement with the CFPB, OCC, and Federal Reserve Board.

Strategic Expertise

Enterprise Compliance & Risk

Compliance Program Design
Risk-Based Monitoring
Compliance Testing Oversight

Regulatory & Supervisory Engagement

CFPB, OCC, Federal Reserve
Regulatory Exams & Audits
Industry Advocacy

Leadership & Governance

Team Leadership & Mentoring
Senior Management Reporting
Policy & Procedure Development

Professional Experience

JPMorgan Chase & Co. Jersey City, NJ

Executive Director Compliance — Consumer & Community Banking

2021 — Present

Payments Governance: Direct compliance oversight across major consumer payments products including Zelle, ACH, Wires, RTP, Quick Deposit, and Bill Pay by mobilizing a dedicated team of compliance professionals to support tens of millions of customers.
Team Leadership & Development: Build, mentor, and manage a team of compliance officers; oversee resource allocation, performance management, and career development to cultivate a culture of regulatory excellence.
Executive Advisory: Counsel senior product and business leadership on regulatory strategy and governance across digital financial services initiatives.
Emerging Technology: Provide regulatory guidance on initiatives involving digital wallets, open banking, and digital assets.
Regulatory Advocacy: Lead and support regulatory engagement and industry advocacy efforts related to emerging payments and financial technology policy.
Compliance Testing: Oversee and approve compliance testing plans assessing regulatory adherence across payments and digital financial services capabilities.
Strategic Initiatives: Support compliance strategy for major product initiatives and acquisitions impacting consumer payments and credit card capabilities.

The Walt Disney Company

Associate Principal Counsel Privacy & Data

2019 — 2021

Investigated and advised on potential privacy issues related to corporate governance and external reporting.
Drafted complex data processing/sharing related agreements with customers, vendors, and partners.
Worked across product group and engineering teams focusing on long-form content, from the initial stages of product development, to launch, and beyond.
Provided legal advice on privacy program controls testing and management of privacy compliance.
Helped ensure that data collection, use, and sharing practices align with applicable laws and regulations.
Analyzed legal and regulatory requirements, including as developed through administrative or judicial proceedings, and assisted in building privacy programs and operationalizing requirements.
Monitored and prepared reports on global regulatory developments.
Developed strategies/playbooks and assisted with contract negotiations related to data, privacy and security, including vendor and customer agreements.

Certifications & Affiliations

Bar Admissions New York & New Jersey

Professional Affiliation IAPP New Jersey Chapter Chair International Association of Privacy Professionals, 2020 — 2022

Education

Juris Doctor Seton Hall University School of Law